Landlord harassment is a serious allegation with legal consequences. For property owners, understanding what constitutes proper conduct—and what crosses the line—is key to building respectful, lawful relationships with tenants.
Equally, electrical safety is an often-overlooked part of being a responsible landlord, but one that’s legally required. If you’re unsure about your obligations, learning more about landlord harassment will help you avoid costly disputes and protect your reputation.
Being a good landlord involves more than just collecting rent. In this article, we’ll walk through the legal responsibilities landlords must meet in 2025, from safety inspections to behavioural expectations, offering clear guidance to help you stay compliant and considerate.
Defining and Avoiding Landlord Harassment
Harassment includes any action that interferes with a tenant’s right to quiet enjoyment of their home. Common examples include:
- Entering the property without notice
- Withholding necessary repairs
- Threatening eviction without proper legal procedure
- Making excessive phone calls or visits
These actions, whether intentional or not, can result in claims of harassment. The Shelter guide on landlord responsibilities outlines how to respect tenants’ rights while managing your property.
Tips to be a Good Landlord
Understanding Electrical Safety Standards
In the UK, landlords must follow the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020. These laws require all fixed electrical installations in rented homes to be inspected and tested by a qualified professional at least every five years. Failure to comply can result in fines of up to £30,000.
After each inspection, landlords must:
- Obtain a report (Electrical Installation Condition Report – EICR) from the engineer
- Provide a copy to tenants within 28 days
- Supply the report to new tenants before they move in
For full details, review the official GOV.UK guidance on electrical safety.
How Electrical Safety Affects Tenancy Agreements
Failing to maintain safe electrical installations not only breaches regulations—it can also invalidate tenancy agreements. If a property is deemed unsafe, tenants may have grounds to withhold rent or end the contract early. Landlords should prioritise proactive maintenance and swift responses to repair requests.
Housing associations and local councils have authority to enforce safety standards. If you’re in breach, enforcement officers can issue improvement notices or emergency remedial action orders. Stay on top of inspection dates and document all related communication with tenants.
Giving Proper Notice of Entry
Unless there’s an emergency, landlords must give at least 24 hours’ written notice before entering a rental property. Even then, entry should only occur at reasonable times, and with the tenant’s agreement.
Repeated uninvited visits—even with good intentions—can create an atmosphere of intimidation. Good landlords always respect boundaries and maintain professionalism.
Respectful Communication and Documentation
Maintaining good communication is key to a successful tenancy. Always use clear, respectful language when contacting tenants. Confirm verbal agreements in writing, and keep records of all correspondence. If disputes arise, this documentation can demonstrate that you acted fairly and lawfully.
Avoid overly informal communication platforms like text or social media. Email or written letters provide a more professional and legally appropriate channel for notices and updates.
Keeping Up With Changing Regulations
Landlord responsibilities continue to evolve. In addition to electrical checks, you must now also ensure that properties meet Minimum Energy Efficiency Standards (MEES), provide carbon monoxide alarms in appropriate areas, and confirm the legality of deposits via tenancy deposit protection schemes.
Regular training and membership of landlord associations can keep you informed. The NRLA’s guide to landlord best practice is an excellent place to stay current.
The Legal Consequences of Landlord Harassment
Tenants who experience harassment can take legal action. Under the Protection from Eviction Act 1977, it’s a criminal offence to harass or unlawfully evict a tenant. If convicted, landlords could face fines or imprisonment.
Local authorities also have the power to prosecute landlords or issue civil penalties. In serious cases, tenants can sue for damages and seek injunctions to prevent further harassment. Read the Citizens Advice guide on protection from eviction and harassment.
How to Handle Disputes Professionally
Disagreements are sometimes inevitable. When they occur, remain calm and solution-focused. Avoid confrontational language or ultimatums, and listen to the tenant’s concerns. If you’re unsure about your legal position, consult an expert before taking further action.
Alternative dispute resolution (ADR), such as mediation services, can help resolve issues without going to court. You can access impartial support through local housing advice services or the Property Redress Scheme.
Building a Positive Reputation as a Landlord
Landlords with a good reputation attract reliable tenants and avoid lengthy vacancies. Reputation also plays a role if disputes ever reach court or tribunal. Judges may be more sympathetic to landlords with a clear track record of fair conduct. To build trust:
- Maintain properties to a high standard
- Communicate clearly and respectfully
- Follow procedures consistently
- Stay educated about your obligations
These habits foster positive tenancies and help avoid misunderstandings.
Final Thoughts on Responsible Landlording
Being a good landlord means more than fulfilling legal requirements. It’s about creating a safe, respectful, and professional environment where tenants feel secure and landlords protect their investments.
Understanding the laws around electrical safety and harassment isn’t just about compliance—it’s about doing the right thing. Informed, responsible landlords benefit from smoother relationships, longer tenancies, and fewer legal disputes.
Please be advised this article is for informational purposes only and should not be used as a substitute for advice from a trained legal or property professional. Please seek appropriate guidance if you are unsure about your rights or obligations as a landlord.
